Smith.ai AI Receptionist red flags & complaints

Verified public risk signal level for Smith.ai AI Receptionist: none (as of October 6, 2026).

Live product. Free, Pro and Enterprise prices, per call rates, month to month terms and integrations tagged AI Receptionist read on smith.ai on 6 October 2026. Two different total call figures on two pages. No adverse public signals found.

Signals on file

None. We searched data breaches, court filings, BBB billing complaints, and support-rating trend lines — nothing material surfaced as of our last verification.

What customers criticise (separate from risk signals)

It's the most expensive per call price on this page. $150 for about 75 calls is $2.00 a call, and extra calls run $2.50 on that plan. A business taking 300 calls a month pays $500. Google Calendar, Jobber and ServiceTitan appear in its directory but are not tagged for the AI receptionist, only for the human service, so a trades business should check before it buys. HIPAA and SOC 2 are not stated on the pages read, and the site gives both 20 million and 25 million calls handled.

If you’re reconsidering

See alternatives to Smith.ai AI Receptionist, or read the full Smith.ai AI Receptionist review.

Where else this brand ranks

• MyCase vs Clio vs CoCounsel: 11 Best AI for Law Firms 2026 — #7
• RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026 — #5

Source: Top 11 risk-signal review, last checked October 6, 2026. We publish complaints, not compliments. File a new complaint.