Zoho Desk vs Crisp

Side-by-side from the Top 11 rankings of Zendesk vs Freshdesk vs HubSpot Service Hub: 11 Best Help Desk Software 2026 and Intercom vs LiveChat vs Zendesk: 11 Best Live Chat Software 2026. Last verified June 8, 2026.

The short answer

Zoho Desk ranks higher on Top 11 (#6 vs #8) for Support teams managing customer tickets / Teams adding live chat and chatbots to their site. An exceptionally feature-rich help desk at a highly competitive price point.

At a glance

Zoho DeskCrisp
Top 11 rank#6 / Zendesk vs Freshdesk vs HubSpot Service Hub: 11 Best Help Desk Software 2026#8 / Intercom vs LiveChat vs Zendesk: 11 Best Live Chat Software 2026
Score (out of 9.4)8.27.8
Best forBest for Zoho Suite usersAffordable all-in-one for startups
Pricing$ ($0 to $40/agent/mo)$ ($0 to $95/mo per workspace)
HQChennai, IndiaNantes, France
Founded19962015

Zoho Desk

An exceptionally feature-rich help desk at a highly competitive price point.

www.zoho.com/desk/

See full entry in Zendesk vs Freshdesk vs HubSpot Service Hub: 11 Best Help Desk Software 2026

Crisp

A feature-rich messaging platform with unbeatable value for startups.

crisp.chat

See full entry in Intercom vs LiveChat vs Zendesk: 11 Best Live Chat Software 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.